RackVerityPrivacy notice
Who controls your data
RackVerity is operated by Stanton Compliance Software Limited. Questions or data-rights requests can be sent to [email protected].
Information we collect
- Pilot enquiries, including your name, business, email, telephone number, inspection volume, current reporting method and stated requirements.
- Account and subscription information when cloud services are enabled.
- Customer, site, rack-profile, inspection, defect, photograph, signature, qualification and report information entered by authorised users.
- Technical records such as login time, device/app version, audit events, backup status and security logs.
Local-only use
The Solo Local application stores inspection information on the user’s device. Stanton Compliance Software Limited does not receive that local inspection information unless the user deliberately submits it to a cloud service, support channel, portal organisation or AI feature. Users are responsible for exporting and protecting their local backup ZIP files.
Cloud, portal and subcontractor services
Cloud plans upload authorised records, files and backup packages to RackVerity’s hosted services. Portal organisations control access for employees and subcontractors. Submitted inspections may be reviewed, edited and issued by the receiving organisation, with an audit history preserved.
AI and handwritten document processing
When a user selects an AI feature, relevant text, images or document pages are sent securely to the configured AI service to propose structured fields or report wording. AI output must be reviewed by the inspector. Users should avoid sending unrelated personal information.
Why we use information
We process information to provide requested services, protect accounts, maintain inspection records, respond to enquiries, meet contractual obligations and improve the pilot. Where consent is used for marketing contact, it may be withdrawn at any time.
Storage and retention
Pilot enquiries are retained only while commercially relevant or as required for legal records. Cloud inspection data is retained according to the organisation’s subscription and deletion settings. Local-device data remains under the device user’s control. Backup, report and audit records may have different retention periods to preserve evidence.
Sharing and subprocessors
Information may be processed by hosting, email, payment, analytics, support and AI providers used to operate RackVerity. We do not sell personal data. Details of production subprocessors will be published before public launch.
Security
RackVerity uses access controls, encrypted connections, restricted secrets, organisation separation, audit logs and backup checksums. No system can be guaranteed completely secure, and users must protect devices, passwords and exported backups.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase, restrict or object to processing, and to obtain portable data. You may also complain to the UK Information Commissioner’s Office.
Changes
We may update this notice as the pilot, cloud architecture and legal arrangements develop. Material changes will be dated on this page.